Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Europe: 3–7 business days
- International: 5–12 business days
Delivery times are estimates and may vary depending on your location and courier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Customs, Duties & Taxes
We are not responsible for any customs fees, import taxes, or duties applied to your order. These charges are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for delays caused by the courier or customs. However, if your package is significantly delayed or lost, please contact us and we will do our best to assist you.
Contact
If you have any questions about your shipment, please contact us at:
janrejtow@gmail.com